Who are we? We are a full service property company that can cater for the needs of buyers, sellers, renters and property investors. Whether you are a first home buyer or an experienced investor or developer we have the experience to help you achieve your goals and dreams in real estate. We have Cairns real estate knowledge and the support of one of Australia’s largest networks, putting us in a great position to help you in real estate. We invite you to search through our web site, log in for an appraisal, or just email us for some help with your property needs.
A message from our Managing Director
First National Network
The recent IBISWorld report into the real estate industry puts the First National network as having the third largest market share in Australia. It is also the largest Commercial network in Australia under the” First National Commercial” banner. First National is not a Franchise network but a marketing cooperative. This is a big difference and a difference that we believe can affect you. Although both systems allow for local ownership the franchise system is very much answerable to the head office or franchisor. The First National structure provides for a much more flexible framework allowing each office to more easily adapt to the specific needs of an area rather than have to accept policy that is formulated to suit the whole country or at best a state. First National is also industry leaders in technology and e marketing and the use of social media. We believe these differences are part of the reason we have done so well with the Canstar survey!
First National has won No1 for customer satisfaction in independent national survey in 2016 & 2017.
First National is very proud to win this independent survey, now two years in a row! We know that our systems and marketing are good but it is our people that do the heavy lifting in customer service. We pride ourselves in being able to deliver results to our vendors, landlords, buyers and tenants. We all have different needs and wants and it is up to us to deliver the results.
Above are the full results of the 2017 survey and clearly First National stands above all with the only full score, a great endorsement of our efforts.
First National Cairns Beaches & local network
First National Cairns Beaches is obviously part of a national network but more importantly we are also part of a FNQ network of seven agencies. Cairns Central, Cairns Beaches, Cairns South, Kuranda, Atherton, Innisfail, and Mission Beach. All committed to working together to deliver premium property services.
We are not a boutique
It’s always amused our principal about the way some of the newer or smaller agencies market themselves as boutique, as if that is an advantage. They espouse personal service and close contact which is all well and good until the operator goes on holiday or is sick. Then what happens?
Or better still when the boutique grows and suddenly your personalized service is with someone else!
At First National Cairns Beaches we have always been and will always be a full corporate structure. You will have a specific property manager or sales consultant but they will have support so in the times of sickness and holiday you will always be looked after.
We are not a specialist agency
Again, whilst the heading of a ‘specialist agency’ may be attractive in the beginning, at some point in time you will need the other service that is just not available from a property management only or just sales office and you will find yourself looking elsewhere, somewhere where you do not have a long standing trusting business relationship.
Full range of services
We offer a full range of services to cater for the home owner, the investor, the developer, and the tenant. We can utilise all of the proven methods of sale, Private treaty (for Sale) Auction, Tender, or expressions of interest. Our in house auctioneer David Forrest, has won many awards and has competed twice on the international level.
If you are going to auction your property, make sure you get a proven auctioneer, it could make you money!
As a purchaser, take advantage of our quick alert systems delivering our new listings direct to you choice of device, be it computer, tablet or mobile smart phone.
As a landlord or investor we use the latest management software and systems and work hard to reduce your vacancy time by getting your properties details to potential tenants quickly. Your properties are constantly photographed and monitored. Nothing is left to chance.
Remember “we put you first” at First National Real Estate Cairns Beaches
Click here to find out more about our team.